Payment and Delivery Methods

Payment and payment methods

The payment service is Klarna Checkout, through which the payment options are invoice, installment payment, card payment and online banking payments.

In order to provide you with Klarna's Checkout methods, we may pass on your personal information to Klarna in the form of contact and order information at the time of the transaction purchase, so that Klarna can assess whether you are eligible for their payment methods and tailor these payment methods to you. Your transferred personal data will be processed in accordance with Klarna's own privacy statement.

By providing information at the checkout, you accept the terms and conditions of Klarna AB (Klarna AB, Sveavägen 46, 111 34 Stockholm). By clicking on the “Buy” button you agree to the Merkkausnetti General Terms and Conditions.

Order and payment confirmation

Once we receive your order, we will immediately email you an order confirmation showing your order details. Always check the contents of the order confirmation. If you have any questions, please contact our customer service immediately. Save your order confirmation if you need to contact customer service. When dealing with customer service, always keep your possible customer number and order number available. Always check that the contents of the package match the products on the order confirmation.

You can contact our customer service with the following information:

Delivery methods and costs

Post:

• Letter = 3,90€
• Small package to mail box = 5,90€
• Package = 6,90€

Matkahuolto:

• Package = 6,90€

Shipping costs include postage and packaging. In the shopping cart, we present an estimate of future delivery costs according to the primary delivery method in use. You can see the exact delivery costs after selecting the desired payment and delivery methods for the order. The delivery methods used depend on the contents and total weight of the Shopping Cart. From the delivery methods used at the checkout, you can choose the option that suits you best, in connection with which the exact delivery cost is presented.

Delivery time

Our most common delivery times to Finland vary depending on the order and delivery method. Exceptions to delivery time estimates are stated if the shopping cart has out of stock products and we will also notify you of any delays immediately after ordering.

We are not responsible for delays caused by force majeure or indirect inconvenience caused by delays. The online store informs about different delivery times on its website.